Broadband · Own cable + full fibreVirgin Media broadband deals
Virgin Media broadband runs on its own cable and full fibre network. Virgin Media adds £4 a month every April on contracts from 2 October 2025, also on promotional prices. Essential social tariffs are exempt. It has a social tariff for people on benefits. Enter your postcode to see live Virgin Media deals at your address, sorted by total cost.
Facts checked: 24 October 2026 · Page updated: · Deals update daily
At a glance
Mid-contract rise, written into the contract.
Source: Virgin Media · Oct 2026Contract: 24 months; 30-day plans on M125 to M500 cost more but have no exit fees; students 12 months.
Source: Virgin Media · Oct 2026Social tariff for people on benefits.
Ofcom list · 2 Oct 2026Ofcom fine, July 2026, for making it hard to cancel.
Checked 24 Oct 2026Live Virgin Media deals
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Virgin Media at a glance
| Network and coverage | Its own cable network, moving to full fibre (XGS‑PON) with nexfibre; 18.8 million premises, all gigabit-capable. |
|---|---|
| Contract length | 24 months; 30-day plans on M125 to M500 cost more but have no exit fees; students 12 months. |
| Price rise | Virgin Media adds £4 a month every April on contracts from 2 October 2025, also on promotional prices. Essential social tariffs are exempt. |
| Social tariff | Essential Broadband £12.50 (15 Mb) and Essential Plus £20 (54 Mb); rolling 30-day, no rises or fees. For Universal Credit, Pension Credit, Income Support, JSA and ESA; new and existing customers; DWP check every 12 months. |
| Credit check | Yes, usually soft; a deposit is possible after a refusal. Broadband only is easier to pass than a TV bundle. |
| Setup and router | £0 with self-install (QuickStart); engineer £30. |
| Leaving early | Early Disconnection Fee of about 78–96% of remaining charges, with no cap; 30 days’ notice. |
| Speed and Wi‑Fi guarantee | WiFi Max £8 a month (free with Gig1, Gig2 and Volt): 30 Mb in every room or £100 credit. |
| Complaints and company news | 6 complaints per 100,000 customers (the only big provider whose figure rose). Ofcom fined Virgin Media £28 million in July 2026 for making it hard to cancel. |
Already with Virgin Media?
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Virgin Media questions
Does Virgin Media raise prices in April?
Virgin Media adds £4 a month every April on contracts from 2 October 2025, also on promotional prices. Essential social tariffs are exempt.
Does Virgin Media have a social tariff?
Essential Broadband £12.50 (15 Mb) and Essential Plus £20 (54 Mb); rolling 30-day, no rises or fees. For Universal Credit, Pension Credit, Income Support, JSA and ESA; new and existing customers; DWP check every 12 months.
Does Virgin Media do a credit check?
Yes, usually soft; a deposit is possible after a refusal. Broadband only is easier to pass than a TV bundle.
How much does it cost to leave Virgin Media early?
Early Disconnection Fee of about 78–96% of remaining charges, with no cap; 30 days’ notice.